Centro Customer Information System Customer requirements Highlights Solution and technology Centro, the Passenger Transport Executive (PTE) for the midlands, has long recognised that as part of providing world-class facilities to passengers, you must also provide them with the latest travel information. The rollout would begin with Centro’s new state-of-the-art bus station, due for opening in 2011. The new bus hub was designed to not simply be a bus station, but a transport interchange, giving passengers multi-modal information and enabling them to plan their onward journey. The new Customer Information System (CIS) would be expected to work with new displays manufactured for the project, and for existing screens that already formed part of Centro’s information estate. Centro a

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