Centralized management and thin clients lead to higher call center productivity
Centralized management and thin clients lead to higher call center productivity
2 Pages1 of 2 Challenges • High cost of refreshing PC hardware for 5000 call center users • Loss of user productivity during refresh • Consumption of valuable IT support resources during refresh • Centralizing management of IT assets Solution • N-series thin clients Results • Ability to make any necessary updates to the IT environment one time centrally and then deliver that image to end users • Ability for users to log in from different devic
