Central Bedfordshire Council in England supports diverse public services for approximately 3,500 employees. To enhance trust and reliability in these critical services, the council adopted SolarWinds Service Desk for IT Service Management. According to CIO Emel Morris, SolarWinds has strengthened IT support across departments such as social care, child protection, planning, and waste management. The solution helps streamline IT operations and improve service delivery, ensuring the council can efficiently meet the needs of its community with reliable and responsive technology support.

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