Case Study
Cellebrite DeskTop TBR and Diagnostics Brings Enhanced Customer Experience and Satisfaction to Phone House Netherlands
Cellebrite DeskTop TBR and Diagnostics Brings Enhanced Customer Experience and Satisfaction to Phone House Netherlands
The Need In 2009 Phone House Netherlands (PHN) purchased UME-36Pro units. By 2013, the customer was seeking more frequent and current release cycles, and phone support from a new generation solution. Primarily, they were seeking to avoid unnecessary repairs and increase customer satisfaction with a better in-store experience. The Solution With Phone House account under scrutiny, Cellebrite GmbH decided to turn this situation around into a sal