Case Study Catching the unseen Verafin helps Merck Sharp & Dohme discover previously unnoticed suspicious activity. Business challenge Patrice Kreidler, VP of Operations at Merck Sharp & Dohme, is a very busy person. When asked to describe her role at the credit union, she replied, “I am in charge of BSA and AML compliance, all of the branches, all the branch managers report to me, the call center reports into me, the IRA administrator, the mail clerk, I am in charge of the building, any maintenance...” The lack of an automated anti-money laundering (AML) process at Merck Sharp & Dohme meant Patrice had to rely on core system reports and the people at her branches to notice suspicious activity. “I didn’t have time to go through all of the reports, so the other branches would go t

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