Case Study

Catalina Labs Identifies Customer Location and Improves User Experience with Neustar UltraGeoPoint

Catalina Labs Identifies Customer Location and Improves User Experience with Neustar UltraGeoPoint

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01 Security Solutions Catalina Labs Identifies Customer Location and Improves User Experience with Neustar UltraGeoPoint The Challenge Catalina Labs’ mission is both ambitious and necessary: “humanizing the way people communicate with technology.” As the first step in delivering on that promise, Catalina Labs developed Wixi, a solution designed to improve upon the in-home WiFi experience. Wixi empowers users to take control of their home network by allowing them to scan their WiFi network and connected devices to identify and resolve WiFi connectivity problems. By removing the need to call the Internet Service Provider’s (ISP) support team, Wixi provides immediate assistance to users who are looking to troubleshoot typical broadband problems while also alerting the ISP to con

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