©2021 iGrafx, LLC. All Rights Reserved. Case Study The Story Mature structures have an advantage that should not to be underestimated: they are skilled and the processes involved are well-rehearsed. On the other hand: processes which have evolved over many years in the business are often not transparent, rarely described in detail and are even more rarely comprehensibly documented. Such general conditions are counter-productive in the face of the rapid changes taking place in the market, progressive digital transformation and growing global competition. Only when business processes can be systematically optimised, can an organisation remain flexible, competitive and stand its ground on the market over the long term. This is even more important if a company is on a very dynamic c

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