Case Study: Thai Airways - AIOps transforms network complaints into compliments

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Thai Airways improved employee productivity by deploying Juniper’s AI-Native Networking at its head office. Facing frequent Wi-Fi issues, the airline unified wired and wireless management using AI, automation, and natural language processing. Results included faster issue resolution, reduced service tickets, and support for 500+ devices. It was also Thailand’s first Wi-Fi 6E deployment. The solution enhanced IT efficiency, enabled precise troubleshooting, cut infrastructure needs, and supported sustainability. Expansion to airport hubs is planned.

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Case Study: Thai Airways - AIOps transforms network complaints into compliments

Case Study: Thai Airways - AIOps transforms network complaints into compliments

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