Park Lane Holiday Parks operate six unique holiday parks in regional Victoria, attracting families from all over Australia thanks to their outdoor facilities, which include ziplines, inflatable water parks, jumping pillows, fire pits, mini-golf, high-ropes courses, laser tag and so much more! With their range of facilities down pat, they switched their focus to sustainability and streamlining processes, which led them to explore automation opportunities. Park Lane Holiday Parks wanted to ensure they were meaningfully interacting with their guests and that all interactions are fast, efficient and contribute to a great stay experience, while also streamlining and improving efficiencies in their back office operations.

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