As one of the world’s largest privately owned insurance brokerage firms, global collaboration is essential for Lockton and was targeted as a key area for improvement. Lockton’s existing collaboration platform was no longer fit for purpose as it did not provide the internal and external live chat and conference tools required, this led to inefficient communication across global locations including a lack of video conferencing. With the existing collaboration solution approaching its end of life, Lockton turned to Cisilion to devise a next generation collaboration strategy. At a Glance Lockton is the world’s largest privately owned, independent insurance brokerage firm, and the eighth largest overall.

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