Case Study

Case Study - Independent Purchasing Cooperative

Case Study - Independent Purchasing Cooperative

Pages 2 Pages

Independent Purchasing Cooperative (IPC), managing purchasing and supply chain for Subway’s 36,000 North American franchises, adopted Serviceaide’s Intelligent Service Management ITSM solution to overhaul complicated change processes. The platform dramatically reduced IT operational costs via cloud infrastructure, achieved a 92% reduction in system administration time through codeless configuration and automation, and increased compliance confidence with ITIL-verified change management for enhanced efficiency.

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