The case study explains how Sourcepass supported Gastroenterology Consultants, Northern Nevada’s largest gastroenterology practice, during an unexpected IT leadership transition. Initially planning a co-managed IT partnership, the firm’s IT director resigned mid-onboarding, requiring Sourcepass to pivot to fully managed services. Within two days, Sourcepass developed and executed a seamless transition plan, implementing cybersecurity measures and ensuring operational continuity. The collaboration strengthened the clinic’s IT stability, demonstrating Sourcepass’s flexibility and commitment to delivering reliable, adaptive technology solutions in critical situations.

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