Overview Perfectly adapted to internal processes and structures, the efcom range of software so- lutions cover the requirements of complex factoring concepts. These solutions allow for the control of high volumes of receivables and provide data for the strategic and operational management of a company. Challenge As one of efcom’s own client’s eloquently puts it: “In the factoring industry: time is money” and efcom is dedicated to the timely delivery of so- lutions which are customized to its individual clients and support efficient process manage - ment. It is important therefore that efcom’s own software development processes are equally robust. This was not always the case, as Mr Florian Hinse, Assistant Director at efcom, ex- plains: “Our software development process was no

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