Problem The government of the City of New Orleans currently employs over 5,000 people and serves more than 250,000 citizens as part of its daily operations. The city government consists of public safety institutions, such as the fire, police and EMS departments, as well as vital entities, such as the departments of health and finance. Roughly 3,200 endpoint systems are part of the city’s network environment, including Windows desktops and laptops and Microsoft Surface tablets. Although the IT team is relatively small, they use a variety of IT security and operations software, including SIEM, antivirus, and firewall solutions, such as LogRhythm, Cylance, and Palo Alto. Before using Ziften, the team lacked a simple way to maintain visibility over all of the systems within their IT e

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