Prioritization? Not a chance In 2018, this academic health system took its clinical documentation integrity (CDI) program to the next level with 3M TM 360 Encompass TM System. After learning about 3M’s new prioritization feature during implementation meetings, the group was interested, but hesitant to introduce a new feature to its already overwhelmed staff. Fast forward to April 2020 - the height of the COVID-19 crisis. The clinical team was juggling the coronavirus outbreak with limited staff and countless hours of work. A 3M performance advisor encouraged the health system CDI manager to reconsider using prioritization, to help better manage workloads and reduce administrative burdens. After reluctantly agreeing, the team implemented the advanced features to see how i

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