Overview Founded in 2001, San Francisco–based boxIT provides enterprise-grade IT infrastructure and support for small and mid-sized busi- nesses. Its 14 staff members manage about 1,900 systems for more than 100 clients. Challenge Backing Up a Growing Collection of Managed VMS boxIT had been relying on a patchwork of backup and replication solutions to safeguard data on VMs. Having multiple solutions drove up training requirements and costs. It also made it more difficult to troubleshoot prob- lems, as only certain staff members had in- depth knowledge of each backup application. “We spent countless hours managing individ- ual backup solutions, confirming that backups were completed successfully, and training people to restore data,” explains Eric Hasler, boxIT’s Senior Networ

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