Overview BC Clinical and Support Services Society (BCCSS) delivers non-clinical support services for British Columbia’s health authorities and finds opportunities to improve cost effective - ness and enhance service quality. T echnology Services, a business stream of BCCSS, pro- vides shared infrastructure services support- ing the health authorities’ patient care delivery systems as well as business applications such as billing and accounts payable. By reducing costs and risk—and increasing predictability, capacity and efficiency—BCCSS extracts the most value out of every dollar spent and the health authorities gain vital delivery capacity at point of care. Challenge With the formation of HSSBC (now BCCSS) in 2010, a number of IT groups from the various health authorities th

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