The Challenges Case picking was previously performed by building route & stop pallets, one at a time using a paper list. Supervisors did not have visibility into order accuracy or time to complete. The order picking staff was experiencing ergonomic issues and worker compensation claims were increasing. The operation was experiencing material flow congestion in the aisles with multiple pallet trucks maneuvering in the tight warehouse aisles. The order assembly process was becoming increasingly complex, and potential for errors was on the rise. Furthermore, company growth was driving the need for additional distribution capacity. Process improvement was required. Our Solution The company implemented a new paperless order fulfillment system that efficiently accommodates

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