"A LIGHT BULB MOMENT" Our approach to technology began as DIY. We built our own systems, software and maintenance protocols. But technology has become an ever more integral aspect of business — both our own and those of our members. It needs to be thought of as a specialism. We are a flexible workspace company, and our focus is as much on services and hospitality as real-estate. About a year and a half ago we took a step back and realized that we, ultimately, are not a technology company. By attempting to do it all, we were not offering the best services possible to our members. That is when we made the decision to switch all of our phones, software platforms and tech support to essensys. We are headquartered in Washington DC but have locations across America. Founded 15 years

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