Carlton-Bates Uses Team Approach to Help Quad Graphics Meet Critical Business Goals Customer Quad Graphics Key Goals Find a distributor partner who understands unique market and industry challenges, and uses Lean methods Find cost savings in machinery and processes Decrease production time Solution Carlton-Bates (CBC) overhauled Quad Graphics’ current inventory program and found intelligent and creative ways to save them money and man hours. They lent technical expertise and Lean knowledge, and brought in partners to improve the customer’s manufacturing processes. Results A CBC field sales rep and supplier partner found a sensor solution that stopped plant shutdowns, saving the customer more than $1 million. CBC used a supplier resource to repair machinery and parts, saving hundreds of

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