Case Study

Caring for Life’s Greatest — Purrs with New Avaya Cloud Solution, Reducing Costs by 25%

Caring for Life’s Greatest — Purrs with New Avaya Cloud Solution, Reducing Costs by 25%

Pages 4 Pages

Case Study / VCA Canada vcacanada.com avaya.com Caring for Life’s Greatest Companions—VCA Canada Purrs with New Avaya Cloud Solution, Reducing Costs by 25% Every day, the world’s largest veterinary hospital network serves as a lifeline for concerned pet parents, who expect rapid, reliable care when they need it most. VCA Canada, part of the global network of VCA, operates more than 100 hospitals across the country. As the Canadian division has grown—largely through acquisitions—it has accumulated a diverse mix of communications systems across the country. Until recently, this hodge-podge of technologies complicated management for the main office and hospitals. The company set out to standardize its communications across the country and streamline day-to-day management. At

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