Case Study

Capital S.M.A.R.T Repairs

Capital S.M.A.R.T Repairs

Pages 2 Pages

With a customer dropping off or picking up their vehicle every 15 minutes at one of its workshops in Australia and New Zealand, Capital S.M.A.R.T Repairs is a fast-paced, high-volume panel-beating business. Since founded a decade ago in Melbourne, Capital S.M.A.R.T Repairs (‘S.M.A.R.T’) has grown to 51 sites servicing 180,000 vehicles per annum. The company now operates 200 workshops and is fully owned by Suncorp. With a mission to continue its growth, S.M.A.R.T has an 11-person IT department, 450 information workers, and another hundred employees who connect to the network in the production area. Challenges - Moving to the Cloud Brought on board in 2016, John Bajan, Chief Information Officer at S.M.A.R.T, knew the business would need a cloud strategy and an enterprise-grade so

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