1 Capital Computers & Networks, Inc. CASE STUDY When Tom Watson looked for a better remote monitoring and management (RMM) tool, he found a solution that not only did the job well, but virtually added an extra technician and became a sizable profit center. After researching other RMM tools moving over from Kaseya, Watson implemented LabTech in late 2010. Watson is CEO of Capital Computers & Networks, a managed service provider (MSP) that offe

Join for free to read