The Challenge Canal Barge was consumed with paper. With its accounts payable (AP) department generating the most – between 300,000 to 500,000 sheets annually – the transportation company needed to make a change. Supporting its growing business would require either moving to accommodate the paper or finding a technology solution that eliminated it. “We had years of document storage in our building,” said Carl Fravel, director of information systems and knowledge management at Canal Barge. “It was occupying a very real amount of real estate. We knew we were out of space and needed to either move or remodel the building for better capacity.” That’s when Fravel and his team discovered OnBase by Hyland. “We saw the alignment and realized that just the real estate savings alone

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