ERSA COURT REPORTERS CASE STUDY Calm amidst the storm Nicknamed ‘Frankenstorm,’ Hurricane Sandy goes down in the record books as one of the most fierce, deadly and costly to strike the U.S. East Coast. With the storm headed their way, Laura Grosso, president of ERSA Court Reporters, refused to let the storm stand in the way of her company’s commitment to providing only the highest degree of services throughout the legal community. The company’s uncompromising pledge of commitment assures that each client’s experience will be one of complete satisfaction. ERSA COURT REPORTERS Industry Legal services Customer Main locations in Philadelphia and Allentown, PA Conference locations in Doylestown and Media, PA Challenges 100% connectivity Unpredictable costs Lack of continuity Solutions

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