Case Study
CallADoc attends to WA’s regional health
Case Study CallADoc attends to WA’s regional health Telstra Health is addressing the gap on access to the essential health services enjoyed by those of us in metropolitan regions, compared with remote and isolated regions. Data from the service reveals the helpline has reduced the number of emergency department visits for non- acute treatment. Access to a GP is the first port of call for many medical enquiries and is something we would all like to take for granted. Yet for many people, access to such services is limited. Telstra Health is doing its utmost to rectify that situation through the use of its Virtual Doctor service – a service that gives patients access to doctors either over the phone or via video conferencing. For those living in isolated areas, the Virtual Do