Case Study
Call center quickly builds incident management system with Fujitsu RunMyProcess and Google Apps
Fujitsu RunMyProcess Case Study – Euraxo Case Study Call center quickly builds incident management system with Fujitsu RunMyProcess and Google Apps This new tool allowed Euraxo, a French call center, to improve its management of support incidents, which has contributed directly to customer satisfaction. The Challenge Euraxo is a French call center with facilities in Poitiers and the Paris region. It has a capacity of