888.426.2184 • crisisprevention.com © 2012 CPI (reprinted 2016) Source: Type II Workplace Violence in an Urban Acute Hospital Case Study California Pacific Medical Center SITUATION California Pacific Medical Center (CPMC) needed to increase nurse and patient safety. But with different training models in place in different departments, disjointed efforts weren’t producing the desired results. CPMC knew they needed training that focused on de-e

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