CUSTOMER PROFILE © Care Analytics - TEAM International | ® Copyright 2017 All rights reserved. www.careanalytics.com 1 CUSTOMER PROFILE Client: Cable and Wireless Communications (Cwc) 2 Industry and Services: Telecom 2 The Challenge 2 The Solution 2 Development methodology 3 Technologies 3 © Care Analytics - TEAM International | ® Copyright 2017 All rights reserved. www.careanalytics.com 2 Client: Cable and Wireless Communications (Cwc) Multinational telecommunications company headquartered in London, with operational hub in Miami. It is one of the leading telecom operators in Pan- America region: the Caribbean and Central America, providing services in 14 countries. Industry and Services: Telecom Full-service telecommunications: mobil

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