CA Unifi ed Infrastructure Management Improves Student Experience and IT Service Quality at St Gallen University CUSTOMER SUCCESS STORY | DECEMBER 2015 CLIENT PROFILE Industry: Higher Education Organisation: St Gallen University (HSG) Employees: 2,750 BUSINESS The University of St Gallen (HSG) is one of Europe’s leading universities for economics. Around 8,020 students from 83 countries study business administration, economics, law and social sciences at the university. CHALLENGE The university wants to provide the highest quality IT solutions and a wide variety of applications to all its users. It required an enterprise-class monitoring solution to determine and measure IT performance against KPIs. SOLUTION The university decided to use CA Unifi ed Infrastruc- ture Man

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