C Ca as se e S St tu ud dy y A An n a ag ge en nc cy y’ ’s s s su uc cc ce es ss s s st to or ry y
 !
"

  # !
$    

%  &   & !


% '
 #  '
( & &  '
& & & ))& '
* +  '
%

&  & !
,


-&  .

 
& !
"
* & 
. * * /
J.C. Bernard & Associates wanted a new agency management software to replace its custom-made program designed in 1985. The DOS-based software required a dot matrix printer, which required costly ribbon and computer paper. As for data entry, sales analysis

Join for free to read