Case Study

C C a a s s e e S S t t u u d d y y

C C a a s s e e S S t t u u d d y y

         C Ca as se e S St tu ud dy y A An n a ag ge en nc cy y’ ’s s s su uc cc ce es ss s s st to or ry y    !   " !  # $%& #  #   ' # # ! (      )*  # #!+, +%,  %&- , +.,  /., + /#0   # !  )# 0 )) 1  S.M. Osgood Company was concerned about future support and upgrades of CAS-rep software, and feared it would soon be obsolete. The agency began researching new options, and decided dynaMACS was the best solution. However, S.M. Osgood was concerned about the conversion process. Replacing the outdated system meant transferring years of v

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