Case Study
C C a a s s e e S S t t u u d d y y
C Ca as se e S St tu ud dy y A An n a ag ge en nc cy y’ ’s s s su uc cc ce es ss s s st to or ry y ! " ! # $ % & % $ ' ( $ ) * $ $ ! +, # -, ./, *, 0, 1# $ $ ! 2# /, # , *- +$ 3 $ ! % $ 3 % % ' Summer Sales Company used a feature in Excel spreadsheets called Pivot Tables to track sales and commissions. But the program was so difficult to use that it seemed as if a user needed a master’s degree to figure it out. As the agency grew, Ow