© 2013 VMware, Inc. • Web: socialcast.com • Twitter: @socialcast Humana Case Study “Buzz” Enables Humana Associates to Serve Customers Better Through Faster Access to Knowledge and ExpertiseHUMANA CUSTOMER CASE STUDY / 2 AT A GLANCE Industry Healthcare Corporate Headquarters Louisville, Kentucky Employees 38,260 Socialcast Users Over 22,500 Website www.humana.com IN BRIEF Business Challenge To serve customers well, Humana associates need fast access to information and subject matter experts. Finding the right people and information trapped in silos was becoming increasingly difficult as the company grew. Socialcast Solution Socialcast has created an informal, internal forum where associates can exchange ideas and best practices, within a safe, regulatory- compliant environment. Bu

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