kuandoBUSYLIGHT Case Study p. 1/2 J. Lauritzen, an international shipping company, re- placed their desk phones with Microsoft Lync Server 2010 in early 2012. The main office has 200 employ - ees working in open plan offices in groups of 8-10 people. J. Lauritzen wanted to make full use of the presence features of Lync. “We saw the potential of presence in Lync to improve the work environment and increase productivity. We wanted to make ‘pr

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