Business Continuity 101 ServiceNow Business Continuity & Disaster RecoveryBusiness Continuity • Business Continuity (BC) is defined as the capability of the organization to continue delivery of products or services at acceptable predefined levels following a disruptive incident. • http://www.thebci.org/index.php/resources/what-is-business- continuity • Business Continuity is an ongoing set of activities aimed at reducing an organization’s risk and improving the organizational ability to respond to and recover from disruptions. • Organizations that are established for philanthropic purposes, governmental organizations, and other organizations established for purposes other than business will refer to their efforts to mitigate risk and to respond to or recover from disruption as

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