Case Study
Building Great Karma for Pharma
Ionis Pharmaceuticals, a leader in RNA-targeted therapy, leveraged Coupa’s Business Spend Management (BSM) platform to automate and modernize its procurement and accounts payable (AP) processes. Faced with challenges from rapid growth, manual invoicing, and supplier onboarding, Ionis implemented Coupa to increase operational efficiency and compliance. The company achieved a nearly paperless process, onboarding 1,500 suppliers annually and processing over $200M in spend within six months. With 96% of invoices now processed digitally, invoice cycle times dropped from 19 to 3 days, significantly improving accuracy, efficiency, and on-time payments.