Building Customer Trust at RichRelevance with Network Intelligence + Case StudyBuilding Customer Trust with Network Intelligence 2/4 © 2018 ThousandEyes. All rights reserved. Building Customer Trust at RichRelevance with Network Intelligence “ T hou s an d E y es h a s changed our world in the last three months and has elevated the conversation we have with our merchants, vendors and co-location providers ” Kevin Duffey Vice President of IT RichRelevance RichRelevance is the leading personalization and recommendation platform, used by more than 250 global retailers to deliver the most innovative and harmonized customer experience across the web, mobile and in store. RichRelevance powers some of the largest names in the retail industry including Saks Fifth Avenue, Nei

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