Case Study – Wanda Building a World Class Service Culture ABOUT CLARKMORGAN Founded in 2001, ClarkMorgan Ltd is one of Greater China’s most awarded training and development firms. The firm has been named ‘Training Firm of the Year’ in both 2007 and 2008 by CCH Wolters Kluwer and has won ‘Most Outstanding New Trainer’ at the Hong Kong Management Association in 2008. In 2005 the company began publishing China’s longest running, bi

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