1 With a strong reputation for both research and teaching, the University of Birmingham plays an important role on the UK’s higher education stage. As well as being the first English “red brick” university to receive its own royal charter, the University is a founding member of both the prestigious Russell Group and the international network of research universities, Universitas 21. Attracting applicants from around the globe, it boasts a growing network of campuses and over 35,000 students. But, like many universities, the changing world of higher education meant it faced various network pressures as it strove to deliver world-leading services. To continue with its ambitious growth plans and to support the students and researchers of the future, these issues needed to be resolved

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