Case Study

Building a foundation for service excellence

Building a foundation for service excellence

Pages 3 Pages

Georgia State Board of Workers’ Compensation (SBWC) achieves dramatic service-level and user-experience improvements, and keeps systems available after rebuilding its data center infrastructure Building a foundation for service excellence Business needs Business results 50% annual cost savings reduction in IT admin time Substantial The SBWC had operated on a system for almost 10 years that required upgrading and improvement. The state agenc

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