Obj ec t i v e The c l i ent wa nt ed t o de v el op a n a ut oma t ed s ol ut i on hel pi ng t hem ga i n bet t er v i s i bi l i t y a mong f r e quenc i es a nd dur a t i on of c us t omer v i s i t s ma de by i t s s a l es a nd ma r k et i ng t ea ms . The c us t omi z ed s ol ut i on s houl d pr ov i de a ut oma t ed a ppr oa c h t o a l l oc a t e a c c ount s t o s a l es r eps a nd a l s o k e ep c he c k of t hei r c a l l s a nd v i

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