BT Safeguards Customer Experience and Saves £4.5 Million a Year with CA Single Sign-On
BT Safeguards Customer Experience and Saves £4.5 Million a Year with CA Single Sign-On
4 PagesBT Safeguards Customer Experience and Saves £4.5 Million a Year with CA Single Sign-On CUSTOMER SUCCESS STORY | NOVEMBER 2015 CLIENT PROFILE Industry: Telecommunications Company: BT Group Revenue: £19.4 billion (FY13/14) Employees: 150,000 BUSINESS BT provides networked IT, telecommunications, TV, mobile and broadband services to customers around the globe. In the UK alone, the company serves more than 18 million business and consumer customers. CHALLENGE To enable future growth and ensure its services remain competitive, BT needs to provide customers with the products they desire on the platform they prefer – including browsers and mobile devices. SOLUTION BT developed a reusable cross-platform authentication capability for staff, customers and suppliers using CA
