Case Study
BT adapts to a new phase of globalization
BT adapts to a new phase of globalization British Telecom, UK Globalization has redefined the modern economy; it offers growth and opportunity but also demands a new way of working. As a company that serves customers in more than 170 countries, BT recognizes that it must improve business agility to generate efficiencies and improve operational and environmental performance. To achieve this, BT Innovate & Design (BTID) has embarked on a Globa