Case Study

Brookwood Baptist Medical Center Realizes 6.9% Increase in Point-of-Service Collections Through Improved Patient Access Operations

Brookwood Baptist Medical Center Realizes 6.9% Increase in Point-of-Service Collections Through Improved Patient Access Operations

On a monthly average, Brookwood is experiencing a: 6.9% Increase in point-of-service collections 10.3% Decrease in patient access denials Brookwood Baptist Medical Center Realizes 6.9% Increase in Point-of-Service Collections Through Improved Patient Access Operations About Brookwood Baptist Medical Center (Brookwood) is part of a health system with 1,700 licensed beds and approximately 1,500 affiliated physicians that aims to attract new patients to its network with a top-notch patient experience that includes increased transparency into patients’ financial obligations. Brookwood serves the Birmingham-Hoover metro area of central Alabama with a total population of 1.14 million residents. Challenge Self-pay collections were steadily increasing as a percentage of Brookwood’s ne

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