Leading Mobile Operator Enables Scalable Service Assurance INDUSTRY Wireless telecommunications ORGANIZATION The customer is a major tier-1 provider of mobile services and one of the top three providers in North America with a subscriber base of over 90 million users. BUSINESS PROBLEM The operator needed to: › Effectively monitor SLAs in order to prove conformance by third-party backhaul providers › Easily and affordably scale up to a very large number of endpoints (tens of thousands of cell towers) › Provide intuitive reports for both operational and executive purposes › Acquire a vendor-agnostic solution due to the existence of multivendor solutions in the backhaul network and cell towers › Address a lack of visibility as well as of strict and consistent performance monitoring of diver

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