Case Study
BRISTOL HOSPICE
www.progress.com BRISTOL HOSPICE ENSURES SEAMLESS CARE MANAGEMENT WITH SUNCOAST SOLUTIONS AND PROGRESS SOFTWARE When a tsunami hit Hawaii, Christie Franklin’s sole focus was on the well-being of her hospice patients. With utilities down and the ensuing chaos, communication in and out of the state was minimal. But the potential repercussions of such an event were front and center in Franklin’s mind when she established Bristol Hospice five years ago. Realizing the vital role technology plays in today’s society, Franklin incorporated the value of technology into the very foundation of the company. Consequently, the day the tsunami hit the islands, she was able to keep in touch with her local staff, receive updates on the condition of the patients and communicate with the affected fa