Bringing workflow discipline to the classroom Job to be done Manage an increasingly complex IT landscape to accelerate digital transformation Solutions to do it - S ervic eNo w ® IT Service Management - S ervic eNo w ® Safe Workplace suite What we did Established a platform on which to integrate enterprise-wide workflows and launch a custom application 51K daily users of the health screening app 2-thirds of students able to return to the classroom 582 schools covered Canada’s largest school network The Toronto District School Board (TDSB) is the largest and one of the most diverse school boards in Canada. It serves approximately 246,000 students in 582 schools throughout Toronto, and more than 130,000 life-long learners in its Adult and Continuing Education programs. Mo

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