Case Study
Bringing Harmonisation and Standardisation to Medical Information Processes
www.productlifegroup.com Page 1 of 2 C ASE STUDY Bringing Harmonisation and Standardisation to Medical Information Processes ProductLife Group Supports Client in All Enquiries, Adverse-Event Reporting, and Product Complaints THE CLIENT A European pharmaceutical company with products focused on the urology market PROJECT SCOPE Struggling with oversight of its medical information requirements, the client turned to ProductLife Group to provide full support for its products marketed in the United Kingdom and Germany. ProductLife Group provided the client with two drug safety specialists trained to manage medical information calls and queries and one qualified person responsible for pharmacovigilance (QPPV), who also oversees medical information management. The project began in 2011 a