Sector Requirement Solution Contact centre To help drive conversions with a communication solution that doubled up as a lead generation tool A live chat service that pinpointed, profiled and proactively engaged with online visitors CASE STUDY: DIRECT RESPONSE WhosOn is used extensively for lead generation. We push proactive chat invitations to those visitors that are highly engaged on our website; as a result we are getting a significant return on our investment. Head of Marketing, Direct Response increasing the chance of turning them into new customers. And it also enhanced the experience of existing customers with its provision of quick, convenient communication. With its all-encompassing systems integrations and ease of use, WhosOn rapidly transformed the responsiveness

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